James Wallace is an experienced professional with a diverse background in service delivery and customer performance management. Currently serving as a Service Delivery Manager at Ingeus since September 2025, James previously held the position of Customer Performance Experience Officer at SGN from July 2023 to October 2025. Prior to that role, James worked as a Performance Manager at Fedcap from July 2021 to April 2023. James began a long tenure at Sainsbury's, where the position of Store Manager was held from September 2000 to August 2019.
This person is not in any teams
This person is not in any offices