Pete Masterman currently serves as the Performance Support Manager at Ingeus UK, focusing on enabling better lives in London since August 2021. With extensive experience at HSBC since June 2011, Pete has held various roles, including Retail Branch Manager, where responsibilities included improving customer Net Promoter Score (NPS) through effective coaching and development of managers. Previous positions also include Account Manager at NCR Corporation and Senior Branch Manager at NatWest, among others. Pete holds a Bachelor of Arts degree in Geography from Newcastle University.
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