Inktel is a company that offers businesses solutions for their contact centers.

Marketing

Inktel

Inktel's headquarters in Miami Lakes, FL, United States

Tamarac 2 focuses on project implementation and client relations, supporting sales and operational management.

Tamarac 2

The Tamarac office focuses on employee growth and training, enhancing skills and development for organizational success.

Tamarac

Ricky Arriola

Jason Schlenker

Luis Gonzalez

Felipe Rodriguez

The Customer Service Team at Inktel addresses client inquiries, resolves issues, and ensures customer satisfaction across various contact channels. They provide support and solutions for businesses, aiming to enhance the overall customer experience. This team plays a critical role in maintaining positive client relationships and improving service efficiency.

Customer Service Team

This department oversees daily operations and ensures efficient business processes.

Operations Management

The Operations and Training Team at Inktel ensures seamless execution of contact center activities by managing day-to-day operations and implementing comprehensive training programs. They are responsible for maintaining operational efficiency, securing sensitive information, and developing staff through continuous training and development initiatives to optimize overall performance.

Operations and Training Team

This department oversees client relationships and operations to ensure efficient service delivery and implementation.

Client and Operations Management

The Recruitment and Talent Acquisition team at Inktel is responsible for sourcing, attracting, and hiring top talent to meet the staffing needs of the company's contact centers. They manage the entire hiring process, from job postings and candidate screenings to interviews and onboarding, ensuring that Inktel has the best personnel to provide exceptional business solutions.

Recruitment and Talent Acquisition

The Sales Team at Inktel is responsible for identifying and acquiring new business opportunities, fostering client relationships, and driving revenue growth. Comprising multiple Account Executives, including a dedicated executive for LVMH Brands, the team focuses on delivering customized contact center solutions to meet the unique needs of various clients.

Inktel

Org chart

Teams

Customer Service Team

Operations Management

Operations and Training Team

Client and Operations Management

Recruitment and Talent Acquisition

Sales Team

Offices

Inktel

Org chart

Teams

Customer Service Team

Operations Management

Operations and Training Team

Client and Operations Management

Recruitment and Talent Acquisition

Sales Team

Offices

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