Brian Smith serves as a Program & Operations Manager at Inmar Intelligence since July 2020, focusing on enhancing consumer outcomes through technology and data science. Previously, Brian held various roles at Nationwide Insurance from 2000 to 2018, including Director of Business/IT Liaison, where responsibilities encompassed application ownership and coordinating demands for the customer service portal. Brian also excelled as the Planning and Reporting Director for customer billing, establishing a team and refining the billing transformation process. Additional experience includes volunteering in various capacities for Sigma Chi Fraternity and a certification in Lean Six Sigma. Brian holds an MBA in Leadership from Franklin University and a BBA in Management Information Systems from Bowling Green State University.
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