Michaela Zanello

Michaela Zanello is a Quality & Policy Expert at Innodata Inc., where they ensure the accuracy and ethical production of AI models through rigorous auditing and feedback processes. Previously, they contributed as a Generative AI Associate, focusing on the evaluation and optimization of advanced AI systems. Michaela also worked as a Researcher & Professional Writer at Conversion Fanatics, where they wrote and edited content, and as a Web Editor & Hiring Manager at FreeLegalAid.com, managing legal resource content. They hold a Master of Arts in Professional, Technical, Business, and Scientific Writing from New England College and a B.A. in Human Development and French from Boston College.