Lisa O'Donnell is a Customer Experience Executive currently serving as the Vice President of Customer Support at Inovalon. With a background in healthcare SaaS, Lisa led transformative initiatives at Allscripts, where they managed teams exceeding 350 individuals, driving customer satisfaction and operational efficiency. Previously at McKesson, Lisa held various leadership roles that included managing revenue cycle implementations and support, ultimately realizing significant annual revenue increases. Lisa earned a Bachelor of Science in Accounting from Truman State University, where they continue their education.
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