Millicent Williams

Millicent Williams is a Senior Outreach Specialist at Inovalon, where they communicate professionally with patients, providers, and caregivers while scheduling appointments and managing inbound calls. Millicent has extensive experience in customer service, having worked in various roles including Taxpayer Service Representative at the Internal Revenue Service and Business Service Specialist at Sprint Nextel. They hold a degree in Criminal Justice with minors in Psychology and Sociology from Tennessee State University. Millicent's background reflects a strong commitment to assisting individuals and families through various professional capacities.