Um verdadeiro Centro de Experiências para nossos clientes. 

Surgimos em 2010, com o desafio de entender cada vez mais as mudanças do relacionamento do consumidor com as marcas, assim como, entre empresas.

Criamos, aperfeiçoamos e testamos práticas que realmente funcionam para transformar demandas ou reclamações em verdadeiras experiências de serviço.

Relacionamento, Contact Center, BPO, CX

Inove Experience Center

João Paulo Ribeiro

This department focuses on enhancing customer satisfaction and operational efficiency through experience management and relationship building.

Customer Experience Operations

This department manages administrative functions and facilities to support organizational operations.

Administrative Services

This department oversees the strategic direction and overall management of the organization.

Executive Leadership

This department focuses on analyzing and improving project processes and ensuring quality standards are met.

Project and Quality Management

This department focuses on maintaining and improving the quality of products and services through regular monitoring and assessment.

Inove Experience Center

Org chart

Teams

Customer Experience Operations

Administrative Services

Executive Leadership

Project and Quality Management

Quality Assurance

Offices

Inove Experience Center

Org chart

Teams

Customer Experience Operations

Administrative Services

Executive Leadership

Project and Quality Management

Quality Assurance

Offices

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