Melissa Bourcier is a Change Management Consultant at InOvi, specializing in guiding clients through transformation projects by defining change strategies and implementing operational plans. Previously, they held positions at Allianz Worldwide Care as a Customer Service Assistant, APITIC as a Business Development Officer, and Accenture as a Senior Analyst, where they supported management in staffing and resource allocation. Melissa possesses a Bachelor of Commerce degree from Audencia and has a strong background in HR processes, communication, and training strategies to enhance organizational change.
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