Keana Thomas is an experienced professional with a strong background in customer experience, operations, and digital marketing. With a tenure at SunGod from December 2021 to November 2023 as a Customer Experience and Operations Manager and previously as a Digital Marketing Intern, Keana has developed expertise in managing customer interactions and enhancing operational efficiency. Additional roles include serving as a Representative at NUCO Travel and a Management Trainee at Enterprise. Keana has also worked as a Magazine Account Executive at InPost UK since January 2025. Educational qualifications include an MSc in International Marketing with Digital Marketing from Heriot-Watt University and a BA(Hons) in International Business Management from Robert Gordon University, complemented by a study abroad experience at Turku University of Applied Sciences.
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