Mary Halladay is an experienced leader in customer success and digital commerce with a career spanning over two decades. Currently serving as Vice President Global Customer Success at inriver since January 2025, Mary has previously held significant roles including Vice President Customer Success at RafterOne and Digital Strategist at World Wide Technology. Notable earlier positions include Head of Digital Commerce Strategy at Mitchell Gold + Bob Williams, Director of Global Consumer Experience Strategy at New Balance, and various leadership roles at Demandware, The Swift Collective, adidas, and Lucy.com. Mary holds a BA in History from Tufts University and an MBA in Marketing from UNC Kenan-Flagler Business School.
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