Ken Gratton

Ken Gratton is an experienced IT professional currently serving as the Incident / Problem Management Technical Team Lead at Inserso Corporation, providing support to 22,000 DoD users since February 2023. Prior to this role, Gratton managed the Global IT Service Management Team at Neovia Logistics from January 2014 to July 2022, overseeing IT service functions for over 100 locations worldwide. Previous positions include Sr. Manager of IT Operations at Epsilon, where Gratton managed operations for two major data centers, and Major Incident Manager at IBM, responsible for leading a team to address significant service interruptions. Ken Gratton holds a Bachelor of Business Administration from Northwood University.