Robert Wise possesses a strong background in IT support and service desk management, currently serving as a Service Desk Analyst at Inserso Corporation since February 2020. Prior experience includes roles as an IRC Coordinator at Career Education Corporation, where interaction with 300 to 400 prospective students daily was a key responsibility, and serving as Help Desk Manager at both Ancora Education and Delta Career Education Corporation, where management of Helpdesk teams and handling escalated technical incidents were primary duties. Throughout these positions, Robert Wise has demonstrated leadership in staff training, scheduling, and providing performance metrics to upper management.
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