InsideDesk
David Herrera is a seasoned professional in data integration and process improvement, currently serving as Data Integration Manager at InsideDesk since May 2023. Prior to this role, David held multiple positions at Smile Brands Inc. from July 2016 to May 2023, including Process Improvement Analyst and Mail and Insurance Payment Posting Supervisor, where responsibilities included managing insurance payments and refunds. David also contributed significantly to Schlitterbahn Waterparks & Resorts as Admissions Supervisor and Seasonal Admissions Manager from July 2005 to September 2016. Additionally, experience includes roles as Workforce Manager at MCNA Dental and JB Hunt Dispatcher at Manpower. David holds a Bachelor's degree in Kinesiology and Exercise Science from Texas State University-San Marcos and also attended Texas Lutheran University.
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InsideDesk
Did you know that approximately 55% of the total dental billing processing cost for a dental support organization (DSO) or dental practice is tied to the time that is wasted waiting in the call queues of monolithic insurance companies, rectifying claim submission errors and handling claim appeals? InsideDesk has developed solutions to help professionals handling the Revenue Cycle Management (RCM) function of a dental practice or DSO to easily automate the claim follow up process so they can spend their time doing what they enjoy more. Armed with InsideDesk's EOB data intelligence reports, dental billing professionals can maximize payer collections and make their providers happier by boosting their monthly income. The RCM team of a DSO servicing 450 dental practices across 18 U.S. states currently saves over 80,000 minutes per month by using InsideDesk. The InsideDesk leadership team comprises of a practicing dentist with over 20 years of clinical experience, a former DSO industry executive who understands the challenges of scaling operations in an M&A intensive organization and enterprise software industry veterans including one who built a product that is currently used by over 14,000 dental practices.