Michael E.

Michael E. has extensive experience in transformation and operations management, currently serving as Principal Consultant at Insight since August 2022. Prior roles include Transformation Program Manager at Olympus APAC, Transformation Consultant at OLYMPUS AUSTRALIA and NEW ZEALAND, and a career break as a self-employed professional. Michael E. has a robust background in Business Process Outsourcing (BPO), consulting with enterprise customers, and integrating cross-functional teams in HR, Finance, IT, and Procurement to facilitate successful transitions. Key focus areas encompass organisational design, business strategy, customer satisfaction, process automation, and change management. Michael E. holds a Master of Business Administration (MBA) from Deakin University, earned between 2014 and 2018.