Steven Robichaud

Steven Robichaud has extensive experience in operations and guest services within the hospitality industry. Currently serving as a Senior Operations Specialist and previously as an Account Executive at Insight since December 2014, Steven has honed skills in policy monitoring, staff training, and operations management. Prior to Insight, Steven worked at Le Méridien Hotels & Resorts from March 2010 to June 2015, progressing from Assistant Front Desk Manager to various roles including Team Lead and Front Desk/Night Auditor, where responsibilities included problem-solving, guest relations, and auditing. Earlier experience at Holiday Inn Express covered roles in room service and bar/restaurant operations. Steven holds an education from McGill University (2015-2017) and CEGEP - John Abbott College.