Jon Smyrl is an experienced professional with a diverse background in project management, customer success, and military leadership. Currently serving as a Technical Project Manager at insightsoftware since May 2025, Jon previously held senior roles at SaraWorks and Amazon Web Services, where responsibilities included optimizing product adoption and enhancing customer experiences in the B2B SaaS sector. Jon's foundational experiences include managing large teams at Amazon and holding various leadership positions in the US Army, demonstrating expertise in operations, training, and resource management. Jon holds an MBA and a Graduate Certificate in Management Information Systems from Auburn University, complemented by a Bachelor of Science in Crime, Law, & Justice and a degree in Military Studies from Penn State University.
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