Kevin Harrison is a seasoned Chief Customer Officer with over 25 years of progressive experience in the SaaS industry, specializing in customer success and operations management. Currently, Harrison leads global Customer Success strategy for insightsoftware's ERP Reporting business unit, managing $250M in ARR. Previously, Harrison held various executive roles at prominent companies including PricewaterhouseCoopers and Corcentric, where key achievements included significant cost savings and customer retention strategies. Harrison is recognized for creating and implementing customer success initiatives that enhance satisfaction and drive measurable business outcomes. Harrison holds a BA in Accounting Information Systems from Virginia Polytechnic Institute and State University.
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