Martin Finlay is a seasoned Customer Success and Professional Services leader with over 15 years of experience in SaaS and enterprise software. Currently serving as Vice President of Professional Services at insightsoftware, Martin is responsible for global operations within the EPM Business Unit. Previously, Martin held significant roles at Cognos, Jive Software, and IBM, where they developed and implemented successful strategies to drive customer retention, adoption, and revenue growth. Martin is also recognized for building high-performing teams and frameworks that enhance operational excellence and client satisfaction across international markets. They are pursuing a Higher National Diploma in Business Studies at The University of Bolton.
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