Sandy Wu is a seasoned professional with extensive experience in customer success management and business intelligence. Currently serving as a Senior Customer Success Manager at insightsoftware since January 2020, Sandy focuses on understanding customer business models and goals while providing consultation on the Dundas BI solution. Previous roles include Web Developer at itMAQ, where team leadership and web application implementation were key responsibilities; Web Programmer and Business Analyst at ExperiencePoint, contributing to various web applications and supporting project management in Agile environments; and Senior Business Intelligence Solutions Architect at Dundas Data Visualization Inc., tackling customer technical issues and delivering tailored solutions. Early in the career, Sandy developed expertise as a Database Developer and DBA at Guangzhou Courier Service, designing a client/server database using Oracle. Academic credentials include a Master's in Electrical and Electronics Engineering from South China University of Technology, a Graduate Diploma in Computer Science from Concordia University, and additional training in Business Analysis.
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