Edgar P.

Edgar P. possesses extensive experience in operations and customer service management across various roles in multiple companies. Edgar served as an Operations Supervisor at Cariola Group and held the position of Customer Service Manager - BPO at Q Link Wireless. Currently, Edgar is a Project Consultant and, as of July 2024, will transition to Performance Manager at Insite Managed Solutions, an Inc. 5000 Company. Previously, Edgar worked in workforce management and as a Contact Center Supervisor at UA Brands. Edgar's career began at Sutherland, where responsibilities included Project Manager and Account Manager. Edgar holds a Bachelor's Degree in Mass Media Management from Universidad Autonoma del Caribe and an Associate Degree in Business Administration from Miami Dade College.