Joseph Cooper

Joseph Cooper has extensive experience in customer support and client management, currently serving as a Manager of Customer Support at Insperity since November 2010, where responsibilities include overseeing customer service delivery and ensuring client satisfaction. Prior roles at Insperity include Senior Customer Liaison and Customer Liaison, primarily focused on managing drug screening and background check processes. Additionally, Joseph held the position of Processing Coordinator II, executing various background screenings using specialized software. Before joining Insperity, Joseph worked at the YMCA of Greater Houston from May 2004 to November 2010, where duties included processing membership applications and maintaining statistical reports. Joseph graduated from Lee College in 2006 with a focus on General Studies and earned a high school diploma from Sterling High School in 2006.