Michael L. is a seasoned data scientist and director of data science and enterprise analytics, with a focus on leveraging analytics to enhance business performance. They have over 20 years of experience in business intelligence, having worked with various industries including software, telecom, and banking. An author of multiple books on report development for Oracle CRM, Michael combines expertise in data strategy, visualization, and technical communications, enabling others to tackle complex reporting challenges. Their educational background includes a B.A. in English/Technical Communication and an M.Ed. in Instructional Systems Technology.
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