InspiriTec provides award-winning Contact Center and IT Help Desk solutions, delivering superior customer service by combining customized technology with affirmative employment of professionals with disabilities, veterans, and disadvantaged individuals. InspiriTec was founded in 2000 by a core management team under the Computer Science program at the University of Pennsylvania. Today, employees perform under an innovative social enterprise model that integrates intelligent technology with inspiring compassion to raise the standards of contact center and IT support for businesses, nonprofits, and government organizations.

Call Center

IT Services

InspiriTec, Inc.

InspiriTec, Inc.'s headquarters in Philadelphia, PA, United States

John Connolly

Julie Osborn

Casey D. Blake

Carl Bloomfield

Gordon Clinkscale

The IT Support Team at InspiriTec, Inc. is dedicated to providing exceptional technical assistance and service to clients and employees alike. They manage a variety of tasks, including troubleshooting IT issues, maintaining network infrastructure, and ensuring efficient operation of help desk services. By leveraging their expertise, the team enhances overall performance and user satisfaction, while upholding the company’s commitment to inclusivity and superior customer service.

IT Support Team

The Case Management Team at InspiriTec, Inc. is dedicated to providing personalized support and solutions to clients experiencing challenges with contact center and IT Help Desk services. They work collaboratively to assess individual cases, ensuring that each client's needs are met effectively while leveraging the unique skills and perspectives of team members. By focusing on proactive communication and problem-solving, the team enhances customer satisfaction and promotes a seamless service experience.

Case Management Team

The Project Management team at InspiriTec, Inc. is responsible for planning, executing, and overseeing projects related to Contact Center and IT Help Desk solutions. They ensure that initiatives align with the company's mission of providing exceptional service while adhering to timelines and budgets. By employing strategic leadership and collaboration, the team facilitates continuous improvement in project delivery, fostering an inclusive environment that supports the employment of individuals with disabilities and other disadvantaged groups.

Project Management

The Leadership Team at InspiriTec, Inc. is responsible for steering the company's strategic direction, fostering a culture of innovation and inclusivity, and ensuring the delivery of exceptional Contact Center and IT Help Desk solutions. Comprised of top executives, this team collaborates to drive operational excellence, nurture partnerships, and uphold InspiriTec's mission of empowering professionals from diverse backgrounds while setting high standards in customer service.

InspiriTec, Inc.

Org chart

Teams

IT Support Team

Case Management Team

Project Management

Leadership Team

Offices

InspiriTec, Inc.

Org chart

Teams

IT Support Team

Case Management Team

Project Management

Leadership Team

Offices

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