Ellen Malaki

Ellen Malaki possesses diverse experience in customer service, team coordination, and recruitment across various industries. With a Bachelor of Psychology from the University of Portland, Ellen began as a Team Maria Media Intern at Lucas Public Affairs, focusing on social media management and research. Subsequent roles included serving as a Customer Experience Team Lead at Sightbox, where Ellen enhanced member retention, and as a Customer Courier for Instacart, responsible for order fulfillment and customer interactions. Ellen also worked as a Recruiter and HR Assistant at Bethesda Lutheran Communities, followed by a position as a Distribution Customer Support Specialist at PR Newswire. Leadership skills were demonstrated as the Director of the Pilot Express at the University of Portland, coordinating transportation for students. In a sales role at REI, Ellen excelled in customer service and product sales, showcasing a consistent commitment to quality service and operational efficiency.