John Black

John Black is a Senior Support Engineer at Instacart, with a rich background in IT leadership and support across various organizations. Previously, John served as the Director of Information Technology at Elm Street, where responsibilities included managing contract renewals for over 100 SaaS vendors and overseeing significant IT budgets. John has also held similar roles at OutboundEngine, focusing on IT infrastructure for a rapidly growing software company, and spent time at Yodle, developing virtual lab environments and enterprise-wide Group Policy Objects. Earlier experience includes troubleshooting IT issues at SUPERVALU and providing customer support for retail technology. John holds a degree in Radio, Television, and Digital Media Production from the University of Idaho.