Wayne Brown is an experienced Customer Service and Operations Management professional specializing in customer experience and strategy. They managed customer service operations for the ANZAC Region at Vistaprint from 2011 to 2017, where they improved customer satisfaction scores by 15% and generated significant revenue through effective strategies. Wayne has held management roles at Instacart, overseeing specialized customer support compliance operations and currently serves as Vendor Manager and Senior Manager in Atlanta, Georgia. Additionally, Wayne is pursuing a Bachelor of Science in Information Technology Management at Western Governors University and an Associate Degree in Humanities from Montego Bay Community College.
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