Sam Patton

Sam Patton is an experienced IT administrator currently working at InstaMed since March 2012. Prior to this role, Sam held various positions at Computer Aid, Inc., including Service Triage Team member for Pfizer, where investigations were conducted on service desk mistakes to ensure proper resolution and prevent recurrence. Sam also served as a Knowledge Management Technical Writer, revising and transitioning knowledge base articles post-Wyeth acquisition, and supervised Help Desk analysts as HD Floor Lead. Earlier in Sam's career, roles included Telephone Help Desk Analyst for Wyeth, providing support across multiple applications, and Help Desk Analyst for Merck’s field sales force. Additionally, Sam worked as a Store Support Technician at Burlington Coat Factory, performing network and computer troubleshooting.