Ayush Kumar

Ayush Kumar has a diverse work experience spanning several years. Ayush started their career at Standard Chartered Bank as a Telesales Consultant from July 2014 to February 2016. Ayush then joined PayU in March 2016 as a Sales Account Manager, where they handled accounts for generating GMV, merchant retention, and cross-selling additional products. Ayush worked with three different products - Payu Biz, PayUmoney, and Payu Aggregator. Ayush remained with PayU for five years, until September 2021.

In October 2021, Ayush moved to Instamojo as a Team Lead, but their role details are not provided. However, in April 2022, they were promoted to the position of Manager - Key Account & Customer Success. In this role, Ayush manages relationships with key merchants in various industries such as e-commerce, healthcare, professional services, groceries, travel, and education. Ayush focuses on providing innovative solutions to drive business growth and maintains a high level of customer success by nurturing new and existing accounts. Ayush ensures merchant growth and retention by upselling and cross-selling Instamojo products as per their business requirements. Ayush also acquires new merchants and helps them complete their onboarding journey on InstaMojo. Additionally, Ayush handles merchant escalations and complaints, providing timely solutions.

Overall, Ayush Kumar has a strong background in sales and account management, with a focus on driving revenue growth, customer success, and building strong relationships with clients.

Ayush Kumar pursued their Bachelor of Science degree in Botany/Plant Biology from CCS University Meerut from 2007 to 2010. Ayush then furthered their education and obtained a Master of Business Administration (MBA) degree specializing in Human Resources/Marketing from Abdul Kalam Technical University (UPTU) between 2010 and 2012.