InstantScripts
Brigitte Carruthers is an experienced professional in customer service and support within the healthcare sector and e-commerce. Currently serving as the Head of Services and Support at InstantScripts since October 2021, Brigitte is responsible for establishing a successful customer support team through effective process and people management. Prior to this role, Brigitte was the Customer Service Team Lead at PROBE Group from May 2014 to October 2021, where key contributions included new project implementations for Coles Online and delivery partnerships, achieving KPIs, problem-solving, and developing agent processes, along with managing any conduct issues among team members.
InstantScripts
InstantScripts (instantscripts.com.au) is Australia’s leading online prescription service. Launched in 2018, the fast-growing platform allows Australians to access prescriptions online for more than 300 common medicines, delivered to their door or their local pharmacy. InstantScripts’ partnerships with more than 2500 pharmacies across Australia hashelped more than 300,000 Australians access their everyday medicines online. The InstantScripts Telehealth service connects Australians to a team of GPs seven days a week for health advice, online medical certificates and pathology requests. Visit instantscripts.com.au.