Darryl Sequeira is an experienced customer experience professional currently serving as the Customer Experience Team Manager at Instapro Group since October 2024. Previous roles include Manager of Customer Experience at Tucows, where responsibilities involved coaching teams to enhance soft skills and customer interactions, and various positions at LoyaltyOne, including Customer Care Leader and Member Experience Leader for the AIR MILES Rewards Program. Darryl's background also includes supervisory roles at Miele Canada and American Express, with an emphasis on performance management and continuous improvement. Early experience encompasses customer service roles at the University of Toronto Mississauga and Dollar Thrifty Automotive Group. Darryl holds a degree in Sociology from the University of Toronto Mississauga.
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