Anna C. has over 23 years of experience in technical support and implementation roles. Currently, Anna C. serves as a Senior Support and Implementation Specialist at Instem since November 2020, following a significant tenure at EMIS Health from November 2008 to April 2020, where responsibilities included front and back office support for NHS customers. Past roles include Technical Support Analyst at Cambridge Assessment and Systems Support Technician at ppl, providing comprehensive support to a large user base across multiple countries. Additional experience includes project coordination at Herbert Retail, live e-commerce support at NETINVEST, and IT help desk roles at INTERVET UK PRODUCTION LIMITED and The Babraham Institute. Anna C. is proficient in various technologies, including MS Windows, Active Directory, and remote access tools, with a strong focus on customer service and technical problem-solving.
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