Mark McCoy

Mark McCoy is an experienced technical services professional with a robust background in technical consulting, support, and system administration, currently serving as the Technical Services Team Lead at Instem since May 2019. Mark has a history of enhancing customer support teams and overseeing complex technical implementations, having previously held roles such as Senior Technical Consultant and IT Support Engineer at MillerCoors. Additional experience includes positions at Alcon, The Logistics Company, and several technology firms, where Mark developed expertise in managing server environments, conducting training, and providing tiered technical support. Mark's educational background includes multiple certifications in logistics, information assurance, and hazardous materials handling.