Instep
Iain Cole is a seasoned professional in the field of training and development with extensive experience in customer solutions and employer engagement. Currently serving as a Customer Solutions Manager at Instep UK Limited since March 2023, Iain specializes in delivering innovative training solutions through Apprenticeships and commercial training. Previously, Iain held positions at Dudley College from May 2016 to March 2023, including Senior Employer Engagement Manager and Business Manager for Engineering and Advanced Manufacturing, focusing on training needs assessment and apprenticeship recruitment. Prior roles include Learning and Development Officer at BCTG, where Iain engaged employers and assessed accredited qualifications, and Careers Adviser at Prospects, providing guidance to young people. Iain's educational background includes a BA (Hons) in Business Administration from the University of Wolverhampton.
Instep
Instep UK Ltd is a specialist solutions provider of Leadership and Management, Coaching, Sales, Customer Service, Operational Excellence and Logistics training, 30 years of experience. We offer innovative training and development solutions, through the delivery of apprenticeships and commercial training across the country and overseas. Our development initiatives stretch and grow individuals in addition to developing the organisations they work in by delivering tangible results, aligned to their business strategy. Diversity and difference are our guiding principles. Our approach is tailored and unique to each partnership. What really makes us unique? Our investment upfront! to produce solution-based programmes that are truly bespoke to the employer, based on a full discovery analysis, identifying greatest level of success and return on investment