Allen Saunders is an experienced Application Support Analyst at Instructure since May 2015, specializing in data validation and education technologies. Previously, Allen held various support roles, including L3 and L2 support for the Canvas product, and L1 Support Engineer, focusing on troubleshooting and customer advocacy. Prior experience includes IT Helpdesk Analyst at Unisys, Team Lead for Technical Support Chat at Convergys, and a Technical Care Specialist addressing customer equipment issues. Allen also has experience in political research and management from employment at Opinionology and McDonald's Corporation, respectively. Allen holds a High School Diploma and has pursued studies in Automotive Engineering Technology at Salt Lake Community College.
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