Allison Kelley is an experienced Customer Success Manager at Instructure since March 2022, previously holding various roles at East Stroudsburg University of Pennsylvania from March 2011 to March 2022, including Project Specialist for Student Success & Assessment Systems, Enrollment Operations Coordinator, and Registrar Records Specialist. In these positions, Kelley managed academic success projects, provided technological support for SaaS platforms, and facilitated training for faculty and students. With a Bachelor’s degree in Business Management and Communications and currently pursuing a Master of Science in Management and Leadership with a focus on Organizational Behavior, Kelley has a strong foundation in educational administration and student services, alongside prior experience in customer service and office management at Pen Argyl Ford.
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