Ben Petersen

Ben Petersen is a strategic leader and program manager with extensive experience in customer experience and enrollment services within the education technology sector. Currently serving as Program Manager for Strategic Member Initiatives at Instructure since June 2024, Ben manages key partnerships and oversees technical and operational phases of product deployments. Formerly, Ben held leadership roles at Parchment and Quottly, where responsibilities included optimizing customer journeys and transforming support operations. Ben's background includes significant positions at Pearson Online & Blended Learning and Connections Education, focused on enhancing customer experiences and streamlining enrollment processes. Ben holds a Bachelor of Science in History and Political Science from Towson University and a Master of Arts in Organizational Leadership from American Public University.