Brianna Potts has extensive experience in customer success and support, having worked at Instructure since April 2017. Brianna currently serves as the Manager of Customer Success after holding various roles, including Strategic Customer Success Manager and Customer Success Manager focused on Higher Education. Prior to Instructure, Brianna was involved in operations as an Operations Support Supervisor and began her career in customer support as an L1 Tech Support. Additionally, Brianna worked at EMC from March 2015 to July 2016 as part of the Schedule and Dispatch team.
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