Cassandra Seow (溧沄) is a seasoned Customer Success Manager currently employed at Instructure since June 2025, where responsibility includes driving client success and engagement through innovative EdTech solutions related to Canvas LMS. Prior to this role, Cassandra served as a Senior Customer Success Manager at Everstream Analytics from August 2022 to May 2025, focusing on strategic account management in the Asia-Pacific region. Experience also includes leading a customer service team at EBSCO Information Services, managing a Medical Library at Nanyang Technological University, and previously holding various positions at EBSCO Information Services and Marina Bay Sands, where key contributions included enhancing client satisfaction and supporting major operational initiatives. Educational qualifications include a Master of Science in Information Studies from Nanyang Technological University Singapore and a Bachelor's Degree with Distinction in Business, Marketing from Swinburne University of Technology.
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