Eliza Stocks is a seasoned professional with extensive experience in customer success and technical support. Currently serving as a Senior Customer Success Manager at Instructure since August 2019, Eliza orchestrates quarterly business reviews for top-tier clients, enhancing relationships to create new project opportunities and strengthen long-term partnerships. Previously, Eliza worked at the Utah State Board of Education as a Technical Support Specialist, where a feedback loop with over 200 educational institutions significantly increased the implementation of feature requests and improved issue resolution efficiency. Additional experience includes a role as Client Services Manager at ExpertVoice and as Field Development Manager at MICHE, where Eliza managed distributor accounts and supported their growth. Eliza holds a Bachelor's Degree in Communication from the University of Utah.
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