Holly Roper is an accomplished Customer Success Manager at Instructure since October 2021, effectively driving client satisfaction and retention for strategic and enterprise accounts. With a robust background in customer success, Holly has previously managed over 2,000 K12 education accounts, enhancing market share through both existing clients and new opportunities. Holly’s prior experience includes roles as Instructional Services Librarian at Central Carolina Community College, where innovative library training programs were developed, and as Administrative Assistant at UNC Gillings School of Global Public Health. Holly holds a Master of Science in Library Science and a Master of Arts in Teaching from the University of North Carolina at Chapel Hill, complemented by a Bachelor's degree in History from the same institution.
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