Ian Gustafson is a seasoned technical support professional with extensive experience in various roles across multiple companies. Currently serving as a Technical Support Engineer at Instructure since May 2018, Ian previously worked as a Technical Support Representative at Solution Reach, assisting clients in the dental, medical, and vision sectors with SaaS platform issues. Prior to that, Ian held positions at Bluehost, where duties included server support for VPS and dedicated servers, as well as providing technical assistance in a WordPress and cPanel environment. Earlier experience includes managerial responsibilities in crisis support at Chrysalis Inc., labor support for Provo City’s Parks and Recreation, and skills development with the California Conservation Corps in trail maintenance and equipment upkeep.
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