Jonathan Burnos is an experienced professional in customer success and management with a strong background in higher education and technology. Currently serving as a Customer Success Manager at Instructure since November 2019, Jonathan focuses on enhancing customer experiences through strategic advice and user onboarding. Additionally, as the Executive Director of I AM Catholic since March 2022, Jonathan oversees the largest Medium publication for Catholics, facilitating a platform for writers and content creators. Previous roles include customer success and account management at iModules Software, and various positions in training, sales, and client services across several organizations. Jonathan holds a B.A. in Mass Media and Communications from Missouri State University and an A.A. in Business from Metropolitan Community College-Penn Valley.
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