Joseph Carl E. is an experienced professional in business operations and partner management within the telecommunications and technology sectors. Currently serving as a Senior Analyst in Revenue Operations at Instructure since April 2025, Joseph is responsible for handling escalations related to sales onboarding and addressing complex issues in compensation and commissions. Prior roles include Business Operations Specialist at Telna, where operational efficiency and data-driven decision-making were key responsibilities, and Senior Partner Operations Specialist at Zendesk, known for streamlining processes and enhancing performance visibility. Joseph's experience also includes positions at ibex, Genesys, and Zendesk, focusing on customer service, partner support, and program development. Joseph holds a Bachelor's degree from the University of the Philippines.
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