Michelle Jacobson is a seasoned professional in global renewals with extensive experience in the technology sector. Currently serving as Senior Director of Global Renewals at Instructure since May 2020, Jacobson has previously held significant roles at Symantec, including Director of Global Renewals and East Strategic Renewal Manager, where responsibilities included managing a yearly renewal stream of over $160 million and leading teams to optimize efficiency and reduce costs. Jacobson's career also includes leadership positions focused on renewal sales and customer portfolio management, showcasing a proven track record of achieving and exceeding renewal quotas. Prior experience as a Loan Officer at SELCO Community Credit Union complements a robust background in customer engagement and sales strategy development. Jacobson studied at Lane Community College from 2006 to 2008.
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