Parker Hardy is a seasoned professional in revenue operations and customer experience analytics with a strong background in driving strategic decision-making and operational efficiency. Currently serving as a Sr Revenue Operations Analyst at Instructure, Parker Hardy oversees quarterly KPIs for the Customer Success Department and aligns go-to-market strategies with growth targets. Previously, at Podium, Parker Hardy enhanced customer engagement and identified significant upsell opportunities while managing CSM compensation structures and churn forecasts. Earlier roles include Business Consultant at Domo, Inc., where Parker Hardy demonstrated operational prowess across multiple client projects, and Research Assistant at Utah Valley University, utilizing statistical analysis tools to support research objectives. Parker Hardy holds a Bachelor of Science in Business Intelligence Information Systems from Utah Valley University.
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