Shanoah Maine, MBA, currently serves as Team Lead in Renewals at Instructure, where responsibilities include negotiating complex multi-million dollar renewals and collaborating with large influential customers to manage support contracts effectively. Prior to this role, Shanoah held positions as a Strategic Renewal Account Manager and Renewal Representative at Instructure, demonstrating a strong capability in data analysis, customer engagement, and cross-functional team coordination to enhance customer satisfaction and retention. Shanoah's experience also includes working as a Business Intelligence Analyst at SheerID and conducting research at Oregon State University, alongside previous roles in sales operations at Veritas Technologies and Symantec. Educational credentials include a Master of Business Administration with a focus on Business Analytics from Oregon State University and a Bachelor of Arts in Psychology from Walla Walla University.
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