Shauna Lachelier is a Technical Support Engineer at Instructure since November 2021, specializing in evaluating user problems through test scripts and collaboration with software development teams to address errors in newly released software. Previously, Shauna worked as a Technical Support Specialist at The A List at Ashby Staffing from July to September 2021, where responsibilities included maintaining client records and analyzing issues for efficient troubleshooting. Shauna's educational background includes completing a boot camp at UT Austin in 2022, attending Del Mar College for Computer Science, and earning a Bachelor of Fine Arts in 3D Modeling for Animation from the Academy of Art University between 2013 and 2015.
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