Stephen Lank is a Senior Customer Success Manager at Instructure, leveraging over seven years of experience in building strong client relationships. Previously, Stephen served as a Customer Success Manager at Cengage, where they provided consultative support for academic libraries across North America. Stephen's background includes roles as an Editorial Assistant and Graduate Instructor at Eastern Michigan University, as well as experience in various positions within the retail and education sectors. Stephen holds a Bachelor of Science in English Language and Literature and a Master of Arts in Literature, both from Eastern Michigan University.
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