Jo Dawson has extensive experience in customer service and trade operations within the healthcare and pharmaceutical sectors. At Insulet Corporation, Jo is currently involved in customer success. Previously, at Alcon, a division of Novartis, Jo served as the Head of Customer Service, showcasing leadership in customer relations. Jo also held the position of Trade Operations Manager at Sandoz and worked as Customer Service Manager at Alcon Laboratories, Inc., further highlighting a strong background in managing customer support and operational functions.
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